At DORVALINEX, we are committed to ensuring satisfaction with your purchase. If you are not completely satisfied with your purchase, we are here to assist you with a smooth refund process.
To be eligible for a refund, items must be returned within 30 days of receipt. Products must be in the original packaging, unused, and in the same condition that you received them.
Certain items are exempt from refunds, including but not limited to perishable goods, personalized items, and digital downloads.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.
If you have any questions about our refund policy, please contact our support team at [email protected]. We are happy to assist you!